We're sorry to hear that your COOLA product wasn't quite what you were looking for. We want to make things right by ensuring that your return process is as quick and easy as possible.
As soon as we receive your item/s, we will issue your refund. For Green Returns, you can expect your refund to be processed within 48 hours of your return request.
If you have any questions or concerns, please don't hesitate to reach out to one of our friendly Customer Care Representatives. Simply click on this link to get started. We're here to help in any way we can!