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Here are answers to the questions we're asked most frequently by customers just like you.
Answers about your order, shipping and returns.
Learn about our strict product, ingredient and packaging requirements.
Sunless Tan FAQ section
COOLA's subscription program is the most convenient way for you to get the COOLA products you want delivered on your schedule.
Collect and use points as valued part of our COOLA family.
Enjoy a little sunscreen science lesson.
Discover where to buy COOLA near you... or how to sell COOLA, yourself!
Reef friendly, gluten free, animal-cruelty free, vegan friendly and more.
We think we're pretty cool, but don't take our word for it! Check out COOLA in the press.
- Best Multitasker Serum by BYRDIE
- One of the Best Facial Sunscreens for a Healthy and Protected Complexion by Allure
- New Beauty Award Winner - "Best Sunscreen Face Mist"
- Sunless Tan Firming Lotion featured on ELLE.com
- COOLA featured on Spa & Beauty Today
- Scalp & Hair Mist featured on Oprah Daily See all 20 articles
Fortify your skin's natural barrier as you cleanse, moisturize and nourish.
Klarna is a third-party payment option that allows you to buy products on COOLA.com in four interest-free payments.
Here are answers to the questions we're asked most frequently by customers just like you.
Answers about your order, shipping and returns.
Learn about our strict product, ingredient and packaging requirements.
Sunless Tan FAQ section
COOLA's subscription program is the most convenient way for you to get the COOLA products you want delivered on your schedule.
Collect and use points as valued part of our COOLA family.
Enjoy a little sunscreen science lesson.
Discover where to buy COOLA near you... or how to sell COOLA, yourself!
Reef friendly, gluten free, animal-cruelty free, vegan friendly and more.
We think we're pretty cool, but don't take our word for it! Check out COOLA in the press.
- Best Multitasker Serum by BYRDIE
- One of the Best Facial Sunscreens for a Healthy and Protected Complexion by Allure
- New Beauty Award Winner - "Best Sunscreen Face Mist"
- Sunless Tan Firming Lotion featured on ELLE.com
- COOLA featured on Spa & Beauty Today
- Scalp & Hair Mist featured on Oprah Daily See all 20 articles
Fortify your skin's natural barrier as you cleanse, moisturize and nourish.
Klarna is a third-party payment option that allows you to buy products on COOLA.com in four interest-free payments.
Promoted articles
- What products does COOLA offer?
- Be the first to know!
- Who do I contact at COOLA?
- Where is my order?
- Why does my status say "Unfulfilled"?
- COOLA does not use harmful chemicals.
- Can I use COOLA products while pregnant?
- Where can I find the expiration date?
- Why should I use COOLA products?
- What is Octocrylene?
- Are COOLA sunscreens benzene free?
- How do I start a subscription?
- How do I use my reward points?