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Here are answers to the questions we're asked most frequently by customers just like you.
Answers about your order, shipping and returns.
COOLA's subscription program is the most convenient way for you to get the COOLA products you want delivered on your schedule.
Collect and use points as valued part of our COOLA family.
Learn about our strict product, ingredient and packaging requirements.
Sunless Tan FAQ section
- Will COOLA Sunless-tan enhance my dark spots?
- Can COOLA Sunless Tan disguise Vitiligo?
- I have sensitive skin. Can I use COOLA Sunless Tan?
- Can I still get suntanned through my self tan?
- Can I use sunless tan if pregnant or nursing?
- How do I prep my skin for using COOLA sunless tan? See all 11 articles
Discover where to buy COOLA near you... or how to sell COOLA, yourself!
Enjoy a little sunscreen science lesson.
Reef friendly, gluten free, animal-cruelty free, vegan friendly and more.
Fortify your skin's natural barrier as you cleanse, moisturize and nourish.
Agents Only
Here are answers to the questions we're asked most frequently by customers just like you.
Answers about your order, shipping and returns.
COOLA's subscription program is the most convenient way for you to get the COOLA products you want delivered on your schedule.
Collect and use points as valued part of our COOLA family.
Learn about our strict product, ingredient and packaging requirements.
Sunless Tan FAQ section
- Will COOLA Sunless-tan enhance my dark spots?
- Can COOLA Sunless Tan disguise Vitiligo?
- I have sensitive skin. Can I use COOLA Sunless Tan?
- Can I still get suntanned through my self tan?
- Can I use sunless tan if pregnant or nursing?
- How do I prep my skin for using COOLA sunless tan? See all 11 articles
Discover where to buy COOLA near you... or how to sell COOLA, yourself!
Enjoy a little sunscreen science lesson.
Reef friendly, gluten free, animal-cruelty free, vegan friendly and more.
Fortify your skin's natural barrier as you cleanse, moisturize and nourish.
Agents Only
Promoted articles
- Contact Us Global
- What products does COOLA offer?
- Who do I contact at COOLA?
- Why does my status say "Unfulfilled"?
- COOLA does not use harmful chemicals.
- Can I use COOLA products while pregnant?
- Where can I find the expiration date?
- Why should I use COOLA products?
- Where is my order?
- How do I start a subscription?
- How do I use my reward points?
- What is Octocrylene?
- Are COOLA sunscreens benzene free?
- Where can I find the Mineral Matte Sunscreen?
- How are Classic and Mineral sunscreens different?