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Popular Answers

Here are answers to the questions we're asked most frequently by customers just like you.

  1. COOLA
  2. Popular Answers
  • Contact Us Global
  • Who do I contact at COOLA?
  • Why does my status say "Unfulfilled"?
  • COOLA does not use harmful chemicals.
  • Can I use COOLA products while pregnant?
  • Where can I find the expiration date?
  • Why should I use COOLA products?
  • My sunscreen arrived hot, can I still use it?
  • Where is COOLA located?
  • Does mineral sunscreen leave a white cast?
  • How do I change my password?
  • My sunscreen is frozen, can I still use it?
  • How do I connect with COOLA on social?
  • Do you have a question?
  • I'm an influencer! How do I connect with COOLA?
  • What is plant protection?
  • No FOMO... Sign up for COOLA emails!
  • How do I unsubscribe to your emails and text?
  • Donations, collaborations, and giveaways
  • Do you have a satisfaction guarantee?
  • Do you offer samples?
  • How do I change my email address?
  • How do I contact COOLA support?
  • Does your Sunless Tan expire?
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