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Rebecca

  • Total activity 200
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Activity overview

Latest activity by Rebecca
  • Rebecca created an article,

    Memorial Day Sale

    You’ve unlocked 25% off + free shipping on any order over $50. Use code SUNSHINE25 or click the picture below to automatically apply to your cart. Valid through Tuesday, 5/31, 9 AM PST.  

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Rebecca created an article,

    Do you use living probiotics?

    No, we do not use live cultures. The Dew Good Serum is powered by probiotic technology (lactobacillus ferment), which helps improve moisture retention to support your skin’s natural, youthful glow...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca created an article,

    My sunscreen arrived hot, can I still use it?

    Good news! Even if it gets toasty in the mail, you can still use your sunscreen. High temperatures do not affect the efficacy of our sunscreen! We perform tests based on OTC FDA Stability guideline...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Rebecca created an article,

    Where do you ship from?

    COOLA HQ is located in CA, but we ship your COOLA order from Southaven, MS!

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca created an article,

    Where is COOLA located?

    The COOLA headquarters is located in sunny Carlsbad, California!

    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca created an article,

    Contact Us Global

    Need to get in touch with us? We have friendly agents ready to assist you.  We currently have local phone numbers and contact forms for the UK and Germany. You can find them below.  UK Phone Number...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Rebecca created an article,

    Does mineral sunscreen leave a white cast?

    Concerned about a white cast? Check out our Classic collection.   At COOLA, we formulate our mineral products by separating and encapsulating each particle to offer the most transparent application...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Rebecca created an article,

    How do I change my password?

    If you forgot your password, no problem. You can recover your password by clicking here. Fill out your email and click submit.   Forget your username? We've got you covered! You can chat with us b...

    • 1 follower
    • 0 comments
    • -1 votes
  • Rebecca created an article,

    My sunscreen is frozen, can I still use it?

    Yes! Good news! You can still use your sunscreen even if it happened to arrive frozen in the mail. Freezing does not affect the efficacy of our sunscreen! We perform tests based on OTC FDA Stabilit...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • Rebecca created an article,

    Can I redeem points for a coupon and free product at the same time?

    No, loyalty points & free product cannot be combined at checkout.

    • 1 follower
    • 0 comments
    • 0 votes