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Popular Answers
- Contact Us Global
- Who do I contact at COOLA?
- Why does my status say "Unfulfilled"?
- COOLA does not use harmful chemicals.
- Can I use COOLA products while pregnant?
- Where can I find the expiration date? See all 24 articles
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Orders and Shipping
- Where is my order?
- When will my product ship?
- Can I cancel my order?
- Can I change my shipping address?
- Do you ship outside the United States?
- Does COOLA.com ship to Canada? See all 20 articles
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Returns
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Subscriptions
- Can I edit the shipping address for an upcoming subscription order?
- How do I change my subscription delivery day?
- How do I view my future deliveries?
- What is COOLA subscription?
- How do I change my subscription frequency?
- How do I skip my next subscription delivery? See all 8 articles
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Rewards Program
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Products and Ingredients
- What is Octocrylene?
- Are COOLA sunscreens benzene free?
- How are Classic and Mineral sunscreens different?
- Mystery Boxes
- Mineral Liplux Shades discontinued
- How do I pick the right shade for Rosilliance Mineral Tinted Moisturizer? See all 32 articles
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Sunless Tan
- Will COOLA Sunless-tan enhance my dark spots?
- I have sensitive skin. Can I use COOLA Sunless Tan?
- Can I still get suntanned through my self tan?
- Can I use sunless tan if pregnant or nursing?
- How do I prep my skin for using COOLA sunless tan?
- Will your sunless tan dry out my skin? See all 10 articles
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Retail and Wholesale
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Learn Sun Science
- How do I protect myself while in the sun?
- What are UV rays?
- Why is sunscreen important?
- What is blue light?
- How are UVA and UVB rays different?
- What is SPF?
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Why Choose COOLA
- Please contact us. We want to help!
- What makes COOLA different?
- COOLA follows sustainable practices.
- Are COOLA products reef friendly?
- COOLA is 100% Animal Cruelty Free.
- COOLA products are Gluten Free. See all 11 articles
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COOLA Organic Skincare
- What is the pH of the Rewakening Rosewater Mist?
- Does the Glowing Greens Cleansing Gel lather?
- Why is COOLA Organic Skincare unique?
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Agent Knowledge Base