Popular Answers
- Is benzene a COOLA ingredient?
- Who do I contact at COOLA?
- How do I contact COOLA support?
- Why does my status say "Unfulfilled"?
- Where is my order?
- Does COOLA use harmful chemicals?
Why Choose COOLA
- What makes COOLA different?
- COOLA follows sustainable practices.
- COOLA products are Reef Friendly.
- COOLA is 100% Animal Cruelty Free.
- COOLA products are Gluten Free.
- Many COOLA products are Vegan Friendly.
Orders and Shipping
- Why does my order status say "Unfulfilled"?
- How do I track my order?
- Will the weather delay my order?
- Does COOLA.com ship to Canada?
- How do I buy COOLA products using FSA?
- When will my product ship?
Products and Ingredients
- Where's your Baby Sunscreen Lotion and Stick?
- How do I dispense the Water Cream?
- Can I recycle used COOLA products?
- Is COOLA safe to use while pregnant?
- Is the Scalp & Hair Mist safe for color treated hair?
- Can I use expired sunscreen?
COOLA Organic Skincare
Your COOLA Rewards
- How do I use my reward points?
- Is your COOLA Rewards Program ending?
- How do I access my Rewards account?
- Can I redeem my points using Shopify Pay?
- When will I receive my referral rewards?
- How do I transfer points to a new email?
Learn Sun Science
Klarna FAQs
- What is Klarna?
- How do I sign up to use Klarna?
- Can I pay off my Klarna purchase early?
- Is there a minimum order amount to use Klarna?
- Where can I find the full terms for using Klarna?
- How do I change my email address with Klarna?