Why Choose COOLA
- Why should I use COOLA products?
- COOLA follows sustainable practices.
- COOLA products are Reef Friendly.
- COOLA is 100% Animal Cruelty Free.
- COOLA products are Gluten Free.
- Many COOLA products are Vegan Friendly.
Customer FAQs
- Will the weather delay my order?
- Does COOLA use harmful chemicals?
- What makes COOLA different?
- Where is my order?
- Why is COOLA Organic Skincare unique?
- Can I use expired sunscreen?
COOLA Organic Skincare
Orders and Shipping
- How do I track my order?
- Does COOLA.com ship to Canada?
- When will my product ship?
- Can I update my shipping speed?
- Can I change my shipping address?
- Can I cancel my order?
Products & Ingredients
- Do you use alcohol in your products?
- Is there aerosol in your sunscreen sprays?
- Does COOLA use fragrance in its products?
- Are your sunscreens safe for my kids?
- What's the difference between the Sun Silk Moisturizer and Creme?
- How are Sun Silk Creme and Drops different?
Your COOLA Rewards
- How do I access My COOLA Rewards account?
- Can I redeem my points using Shopify Pay?
- When will I receive my referral rewards?
- How do I transfer points to a new email?
- Will I get my points back if I return a product?
- How do I access VIP sales, offers and events?