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Popular Answers
- What products does COOLA offer?
- Be the first to know!
- Who do I contact at COOLA?
- Where is my order?
- Why does my status say "Unfulfilled"?
- COOLA does not use harmful chemicals. See all 21 articles
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Orders and Shipping
- Do you ship to Australia?
- Can I buy COOLA products using HSA?
- Do you ship outside the United States?
- How much does shipping cost?
- Why isn't my coupon code working?
- How do I track my order? See all 19 articles
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Products and Ingredients
- What is Octocrylene?
- Are COOLA sunscreens benzene free?
- How do I get product safety information?
- Is COOLA nut-free?
- Can you use COOLA body sunscreen on face?
- Is Avobenzone safe? See all 31 articles
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Sunless Tan
- Can COOLA Sunless Tan disguise Vitiligo?
- I have eczema. Can I use COOLA Sunless Tan?
- Can I still get a suntan through my self tan?
- Can I use sunless tan if pregnant or nursing?
- How do I prep my skin for using COOLA sunless tan?
- Will your sunless tan dry out my skin? See all 10 articles
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Subscriptions
- How do I start a subscription?
- Can I use a discount code for my subscription?
- Can I use my rewards points for my subscription?
- Can I edit the shipping address for an upcoming subscription order?
- How do I change my subscription delivery day?
- How do I view my future deliveries? See all 13 articles
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Rewards Program
- How do I use my reward points?
- Can I redeem points for a coupon and free product at the same time?
- Can I redeem my points and use a coupon code?
- COOLA CLUB - Rewards program 2.0
- How do I access my Rewards account?
- How do I transfer points to a new email? See all 10 articles
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Learn Sun Science
- How do I protect myself while in the sun?
- What are UV rays?
- Why is sunscreen important?
- What is blue light?
- How are UVA and UVB rays different?
- What is SPF?
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Retail and Wholesale
- How do I place a bulk order?
- What are your requirements for selling COOLA?
- Where can I buy COOLA near me?
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Why Choose COOLA
- Please contact us. We want to help!
- I'm a chatbot! How to chat with a LIVE agent.
- What makes COOLA different?
- COOLA follows sustainable practices.
- COOLA products are Reef Friendly.
- COOLA is 100% Animal Cruelty Free. See all 12 articles
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Press
- Best Multitasker Serum by BYRDIE
- One of the Best Facial Sunscreens for a Healthy and Protected Complexion by Allure
- New Beauty Award Winner - "Best Sunscreen Face Mist"
- Sunless Tan Firming Lotion featured on ELLE.com
- COOLA featured on Spa & Beauty Today
- Scalp & Hair Mist featured on Oprah Daily See all 20 articles
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COOLA Organic Skincare
- What is the pH of the Rewakening Rosewater Mist?
- Does the Glowing Greens Cleansing Gel lather?
- Why is COOLA Organic Skincare unique?
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Klarna FAQs