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General

  1. COOLA
  2. General
  • COOLA TV

    • Watch COOLA TV!
  • Popular Answers

    • Contact Us Global
    • What products does COOLA offer?
    • Who do I contact at COOLA?
    • Where is my order?
    • Why does my status say "Unfulfilled"?
    • COOLA does not use harmful chemicals.
    • See all 27 articles
  • Orders and Shipping

    • FREE SHIPPING!
    • Where do you ship from?
    • Do you ship to Australia?
    • Can I buy COOLA products using HSA?
    • Do you ship outside the United States?
    • How much does shipping cost?
    • See all 21 articles
  • Products and Ingredients

    • What is Octocrylene?
    • Are COOLA sunscreens benzene free?
    • Where can I find the Mineral Matte Sunscreen?
    • How are Classic and Mineral sunscreens different?
    • Do you use living probiotics?
    • How do I get product safety information?
    • See all 31 articles
  • Sunless Tan

    • Will COOLA Sunless-tan enhance my dark spots?
    • Can COOLA Sunless Tan disguise Vitiligo?
    • I have eczema. Can I use COOLA Sunless Tan?
    • Can I still get a suntan through my self tan?
    • Can I use sunless tan if pregnant or nursing?
    • How do I prep my skin for using COOLA sunless tan?
    • See all 11 articles
  • Subscriptions

    • How do I start a subscription?
    • Can I use a discount code for my subscription?
    • Can I use my rewards points for my subscription?
    • Can I edit the shipping address for an upcoming subscription order?
    • How do I change my subscription delivery day?
    • How do I view my future deliveries?
    • See all 13 articles
  • Rewards Program

    • How do I use my reward points?
    • Can I redeem points for a coupon and free product at the same time?
    • Can I redeem my points and use a coupon code?
    • COOLA CLUB - Rewards program 2.0
    • How do I access my Rewards account?
    • How do I transfer points to a new email?
    • See all 10 articles
  • Learn Sun Science

    • How do I protect myself while in the sun?
    • What are UV rays?
    • Why is sunscreen important?
    • What is blue light?
    • How are UVA and UVB rays different?
    • What is SPF?
  • Why Choose COOLA

    • Please contact us. We want to help!
    • What makes COOLA different?
    • COOLA follows sustainable practices.
    • COOLA products are Hawaii Act 104 Reef Compliant
    • COOLA is 100% Animal Cruelty Free.
    • COOLA products are Gluten Free.
    • See all 11 articles
  • COOLA Organic Skincare

    • What is the pH of the Rewakening Rosewater Mist?
    • Does the Glowing Greens Cleansing Gel lather?
    • Why is COOLA Organic Skincare unique?
  • Retail and Wholesale

    • How do I place a bulk order?
    • What are your requirements for selling COOLA?
    • Where can I buy COOLA near me?
  • Agent Knowledge Base

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