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Popular Answers
- Contact Us Global
- What products does COOLA offer?
- Who do I contact at COOLA?
- Why does my status say "Unfulfilled"?
- COOLA does not use harmful chemicals.
- Can I use COOLA products while pregnant? See all 26 articles
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Orders and Shipping
- Where is my order?
- Holiday Shipping Times
- How do I place a bulk order?
- Where do you ship from?
- Do you ship to Australia?
- Can I buy COOLA products using HSA? See all 21 articles
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Returns
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Subscriptions
- How do I start a subscription?
- Can I use a discount code for my subscription?
- Can I use my rewards points for my subscription?
- Can I edit the shipping address for an upcoming subscription order?
- How do I change my subscription delivery day?
- How do I view my future deliveries? See all 13 articles
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Rewards Program
- How do I use my reward points?
- Club Member Perks and Tiers
- Can I redeem points for a coupon and free product at the same time?
- Can I redeem my points and use a coupon code?
- COOLA CLUB - Rewards program 2.0
- How do I access my Rewards account? See all 11 articles
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Products and Ingredients
- What is Octocrylene?
- Are COOLA sunscreens benzene free?
- Where can I find the Mineral Matte Sunscreen?
- How are Classic and Mineral sunscreens different?
- Mystery Boxes
- Mineral Liplux Shades discontinued See all 35 articles
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Sunless Tan
- Will COOLA Sunless-tan enhance my dark spots?
- Can COOLA Sunless Tan disguise Vitiligo?
- I have sensitive skin. Can I use COOLA Sunless Tan?
- Can I still get suntanned through my self tan?
- Can I use sunless tan if pregnant or nursing?
- How do I prep my skin for using COOLA sunless tan? See all 11 articles
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Retail and Wholesale
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Learn Sun Science
- How do I protect myself while in the sun?
- What are UV rays?
- Why is sunscreen important?
- What is blue light?
- How are UVA and UVB rays different?
- What is SPF?
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Why Choose COOLA
- Please contact us. We want to help!
- What makes COOLA different?
- COOLA follows sustainable practices.
- Are COOLA product reef friendly?
- COOLA is 100% Animal Cruelty Free.
- COOLA products are Gluten Free. See all 11 articles
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COOLA Organic Skincare
- What is the pH of the Rewakening Rosewater Mist?
- Does the Glowing Greens Cleansing Gel lather?
- Why is COOLA Organic Skincare unique?
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Agent Knowledge Base