Track your order from your order confirmation email or contact us.

Track your order using the shipping confirmation email we sent you. 
The shipping confirmation email you received after placing your order (from has a link that allows you to track the status and location of your COOLA order. 


Contact us.
If you don't have your shipping confirmation email or tracking your order proves unsuccessful, please contact us. Please provide your name, email, and order number. You can reach us via chat by clicking on the chat icon in the bottom-right corner of this page or click here to email us. You can also call us at 888.682.6652. Our agents are available Monday - Friday, 8 am - 5 pm Pacific (PST). 






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