The USPS currently experience delays that have slowed deliveries of COOLA orders. If you're concerned about how long it's taken to receive your COOLA products, so are we.
We're here to help! Here are a couple of things you can do to track down your order and ensure you receive your COOLA products.
1. Track your order.
The shipping confirmation email you received after placing your order (from email@example.com) has a link that allows you to track the status and location of your COOLA order.
2. Contact us.
If you don't have your shipping confirmation email or tracking your order proves unsuccessful, please contact us. You can email us by clicking here. Please make sure to include your name, email and order number.
You can also call us at 888.682.6652. Our agents are available Monday - Friday, 8 am - 5 pm Pacific (PST).