Where available, we ship everything using two-day service.
We love that you can't wait to get your new COOLA products!
Currently, we cannot update or expedite shipping times. The good news is that we ship almost everything using a two-day shipping service (where available, of course). Exceptions include Hawaii, Alaska, & PO box/FPO orders.
That means your order should arrive soon!
We are currently (August 2022) seeing delays with the carriers, and some orders may take longer than usual to arrive. You may notice that your shipping label has been created, but the tracking status is pending, which means the package has been picked up by the carrier and is awaiting processing at their processing facility. If it has been more than 14 days since you placed your order and still haven't received it, reach out to us, and we will assist you!
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