Usually after 48 hours. 

We're sorry your COOLA product didn't work out. If you've been asked to send your product back, you will see it appear on your statement once received.

If you accepted a Green Return and received an Instant Refund Voucher to use on, a full refund will be issued to your method of payment within 48 hours if the Instant Refund Voucher isn't used in full.

Please contact your friendly Customer Care Representative if you have questions or want your refund from a Green Return earlier. CLICK HERE to get started!





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