Usually after 48 hours. 

We're sorry your COOLA product didn't work out. If you've been asked to return your product, you will see it appear on your statement once received.

If you accepted a Green Return, a refund will be issued to your method of payment within 48 hours.

Please contact your friendly Customer Care Representative if you have questions or want your refund from a Green Return earlier. CLICK HERE to get started!





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