When will I receive my refund?

Your refund will be issued within 10 business days. 

We're sorry your COOLA product didn't work out. If you've been issued a refund, you will see it show up on your statement within 10 business days (usually much sooner).

If you accepted a Green Return and received an Instant Refund Voucher to use on COOLA.com, a full refund will be issued back to your method of payment in 10-14 business days if the Instant Refund Voucher isn't used in full.

If you have questions or want your refund from a Green Return earlier, please contact your friendly Customer Care Representative. Simply CLICK HERE to get started!

 

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