How do access My COOLA Rewards account? January 07, 2021 23:52 Updated To access your Rewards account, simply login via the Rewards page. If you have forgotten your password you may recover it here. If you do not know your username, please chat us or email us at firstname.lastname@example.org and we will send you an activation email. Related articles Can I redeem my points using Shopify Pay? How do I use my points to redeem rewards? What are the benefits of VIP status? When will I see my referral rewards? If I return a product that was purchased with Reward Points, will I get my points back?