How do I use my reward points?

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Ready to use your points? CONGRATULATIONS and THANK YOU for being a loyal part of the COOLA family! If you are logged in to your rewards account, when ready to pay, go to the checkout page and use the slide bar to set the number of points that you want to use. 

Here is what it will look like on your screen:

Phone

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Desktop

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Remember, a minimum purchase of $20 is required to redeem points.

My screen looks different and I am unable to redeem my points. What should I do?
If you are logged into your Rewards account and the Slide bar and the Apply Balance button is not showing at checkout it is likely that you are logged into Shopify Pay. To redeem your points, look for the "checkout as guest" and click it. This should take you back to the coola.com page where you will see the apply box as above.

 

Check out this video for more help!

 

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