If you are logged in to your rewards account, when ready to pay, go to the checkout page and click Apply Balance to redeem your points.
Here is what it will look like on your screen.
Phone:
Desktop:
A minimum purchase of $20 is required to redeem points.
My screen looks different and I am unable to redeem. What should I do?
If you are logged into your Rewards account and the Apply Balance button is not showing in your cart, it is likely that you are logged into Shopify Pay. To redeem your points, look for the "checkout as guest" and click it. This should take you back to the coola.com page where you will see the blue box as above.