How do I use my points to redeem rewards?

Click on Apply Balance on the checkout page.

Ready to use your points? CONGRATULATIONS and THANK YOU for being a loyal part of the COOLA family! If you are logged in to your rewards account, when ready to pay, go to the checkout page and click Apply Balance to redeem your points. 

Here is what it will look like on your screen:






Remember, a minimum purchase of $20 is required to redeem points.

My screen looks different and I am unable to redeem my points. What should I do?
If you are logged into your Rewards account and the Apply Balance button is not showing at checkout it is likely that you are logged into Shopify Pay. To redeem your points, look for the "checkout as guest" and click it. This should take you back to the page where you will see the blue box as above.


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