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  1. COOLA
  2. Orders and Shipping

Who can I contact about my order?

Chat with us, email us, or call us at 888-682-6652.

Your COOLA Experts are eager to answer your questions. You can contact us Monday - Friday between 6 am - 4:30 pm Pacific (PST).

If you catch us off-hours, leave a message, and one of us will get back to you as soon as possible. 

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    Articles in this section

  • Where is my order?
  • Holiday Shipping Times
  • How do I place a bulk order?
  • Where do you ship from?
  • Do you ship to Australia?
  • Can I buy COOLA products using HSA?
  • Do you ship outside the United States?
  • How much does shipping cost?
  • Why isn't my coupon code working?
  • How do I track my order?

Related articles

  • What are your requirements for selling COOLA?
  • How do I check my Rewards point balance?
  • Where is my order?
  • Contact Us Global
  • I have sensitive skin. Can I use COOLA Sunless Tan?

Promoted articles

  • Contact Us Global
  • What products does COOLA offer?
  • Who do I contact at COOLA?
  • Why does my status say "Unfulfilled"?
  • COOLA does not use harmful chemicals.
  • Can I use COOLA products while pregnant?
  • Where can I find the expiration date?
  • Why should I use COOLA products?
  • Where is my order?
  • How do I start a subscription?
  • How do I use my reward points?
  • What is Octocrylene?
  • Are COOLA sunscreens benzene free?
  • Where can I find the Mineral Matte Sunscreen?
  • How are Classic and Mineral sunscreens different?
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