Why was my order canceled?

What to do if our fraud filter canceled your order. 

If your COOLA.com order was unexpectedly canceled, chances are our fraud filter marked your order as fraudulent. This is not a reflection on you. We take customer and data security very seriously and employ sensitive settings. 

We recommend placing your order again using a Paypal account. If you do not have a Paypal account, you can sign up for one at www.Paypal.com.


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