Can I cancel my order?

Yes, but only if you contact us within 10 minutes of ordering.

Things move quickly around here, but if you reach us within 10 minutes after you have placed your order, there is a chance we can still cancel it.

If you want to cancel your order, please email us as soon as possible by clicking here, or chat us using the little chat icon on the bottom right corner of your screen. COOLA Experts are available Monday - Friday, from 8 am to 4:30 pm. We'll process your request if our fulfillment team hasn't yet processed your order.



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